Our parent franchise wins TOP award from Contractor Connection!

6/10/2021 (Permalink)

From left, SERVPRO of Laurel/Rockville co-owners Michelle and Jorge Gutierrez, and Office Manager Megan Sweeney

Superb service and customer care are what we strive for here at SERVPRO of Laurel & Greenbelt NE/Beltsville E, and of course, our parent franchise in Montgomery County, SERVPRO of Rockville-Olney & Silver Spring North.

We are thrilled for our parent franchise to have won the Crawford Contractor Connection Performance Excellence Award for our district, the highest honor within the industry network, plus The Golden Hammer Award for Top Performers across the country. The awards are presented each year to performance leaders based on overall excellence measured by estimate upload TIP, customer service scores, professionalism in communication, cooperation and overall POMS scores.

SERVPRO of Laurel & Greenbelt NE/Beltsville E joins SERVPRO of Rockville-Olney as among the 6,000+ contractors in the network, and represents the Tri-State District that includes Maryland, D.C., Delaware & Pennsylvania. SERVPRO of Rockville-Olney is recognized as a top performer in the region, having consistently scored high marks for:

*Quality of Service & Repairs

*Professionalism & Customer Service

*Timeliness of Response & Completion of Work

*Work Ethic 

Click to watch the award announcement & recognition: https://fb.watch/61OwEyXJlw/ 

Contractor Connection, an industry leader in contractor managed repair and home improvement services, provides insurance carriers and consumers a national network of residential and commercial contractors that are vetted and managed for performance, quality, timeliness and customer satisfaction.

We are open 24/7 and here to help with any water, fire and mold damage cleanup, restoration & reconstruction, as well as HVAC & duct cleaning, and biohazards mitigation. Call us at 301-323-8862 so we can make your property "Like it never even happened."